Under any kind of lease agreement, the property owner or a designated service provider can bill a tenant for water and wastewater using a method called submetering. The service provider or the property owner receives water and waste water service from the local utility and use a submeter to measure the use of water and wastewater by each tenant. At the time the rental contract is signed up, the owner must provide the tenant with a copy of the rules on water submetering.
In case you have a submeter installed, your bill will be issued by the owner or the billing company. It is they and not the utility who own your particular submeter. Your water usage is read from your meter. You are charged for the amount of water or wastewater you actually use.
As your consumption is noted down from the meter it is manifolded either by the proprietor's cost per liter, gallon, or cubic foot or by the utility's charge per gallon, cubic or liter foot. This is as per the rate chart put out by the water-company. A manufactured home rental community can have to pay a reasonable service charge.
Under no circumstances should this charge be more than a part of the total bill. You have the right to ask the proprietor or the service provider to explain to you how your bill was calculated. They are under obligation to do so on both points, the service charge as well as the bill amount.
The tenant must also know that he is billable only for the water he consumes and any related expenses. He is not billable for any fee that is to be borne by the owner, or charges for disconnection, reconnection or supplementary charges for late payment. The law on this is clear. The owner cannot profit by adding charges or hidden costs not part of the original rental agreement.
The property owner must make available to you certain records at the manager's office during normal business hours. The owner or the manager may require you to submit a written request in this regard. Records that are routinely kept at the on-site office should be made available within three days. Records kept outside the manager's office should be made available within 15 days of the receipt of a request. If there is no onsite office, the owner must make copies of these records available to you within 30 days of your request.
All disputes regarding the meter and billing must be resolved between you and the owner. You must file a written complaint with the authority named in your bill for the purpose. This may be the property owner, the on-site manager or the billing company. The person designated will carry out an investigation and report the results to you in writing within 30 days of your written notification.
You must be aware of the fact that you can be disconnected if you fail to pay your dues. It is natural to expect a notice before disconnection and the owner must provide the same ten days prior to disconnection. In addition, the tenant must know that, according to the rules of water submetering, the owner cannot change the method for billing you, excepting under some clearly defined circumstances.
In case you have a submeter installed, your bill will be issued by the owner or the billing company. It is they and not the utility who own your particular submeter. Your water usage is read from your meter. You are charged for the amount of water or wastewater you actually use.
As your consumption is noted down from the meter it is manifolded either by the proprietor's cost per liter, gallon, or cubic foot or by the utility's charge per gallon, cubic or liter foot. This is as per the rate chart put out by the water-company. A manufactured home rental community can have to pay a reasonable service charge.
Under no circumstances should this charge be more than a part of the total bill. You have the right to ask the proprietor or the service provider to explain to you how your bill was calculated. They are under obligation to do so on both points, the service charge as well as the bill amount.
The tenant must also know that he is billable only for the water he consumes and any related expenses. He is not billable for any fee that is to be borne by the owner, or charges for disconnection, reconnection or supplementary charges for late payment. The law on this is clear. The owner cannot profit by adding charges or hidden costs not part of the original rental agreement.
The property owner must make available to you certain records at the manager's office during normal business hours. The owner or the manager may require you to submit a written request in this regard. Records that are routinely kept at the on-site office should be made available within three days. Records kept outside the manager's office should be made available within 15 days of the receipt of a request. If there is no onsite office, the owner must make copies of these records available to you within 30 days of your request.
All disputes regarding the meter and billing must be resolved between you and the owner. You must file a written complaint with the authority named in your bill for the purpose. This may be the property owner, the on-site manager or the billing company. The person designated will carry out an investigation and report the results to you in writing within 30 days of your written notification.
You must be aware of the fact that you can be disconnected if you fail to pay your dues. It is natural to expect a notice before disconnection and the owner must provide the same ten days prior to disconnection. In addition, the tenant must know that, according to the rules of water submetering, the owner cannot change the method for billing you, excepting under some clearly defined circumstances.
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